System-wide snapshot
Avg. Google rating
4.1
▲ 0.1 vs last month
New reviews (30 days)
38
▲ 12 vs last month
Response rate
61%
— no change
Unanswered >7 days
5
▲ 2 vs last month
Rating distribution — Google (all locations)
Review volume — trailing 6 months
Location detail — all venues (Google Business Profile)
| Location |
Category |
Google rating |
Reviews |
New (30d) |
Responded |
Profile |
Notable reviews this month
Columbia Athletic Club
★★★★★
"Staff went above and beyond when my membership card wasn't working — truly felt like they wanted me there."
April 14 · Google · No response yet
Columbia Ice Rink
★★☆☆☆
"Ice was rough and we waited 20 minutes for skate rental. No staff acknowledgment of the wait."
April 9 · Google · No response — 12 days old
Fairway Hills Golf Club
★★★★☆
"Great conditions for early April. Pro shop team was helpful with club selection. Will return."
April 18 · Google · Responded Apr 19
Flags requiring attention
Haven On The Lake — marked permanently closed
Profile still live and surfacing in search. Consider removing or updating.
Wilde Lake Tennis Club — verification required
Not eligible to manage until verified. Action needed in GBP.
3 duplicate listings flagged by Google
Racket Club / The Racquet Club at Hobbit's Glen, Running Brook Pool, CA Youth & Teen Center. Duplicates can dilute reviews and confuse searchers.
5 reviews unanswered >7 days
Ice Rink (2-star, 12 days), Columbia Gym (1-star, 9 days), Bryant Woods Pool, Clemens Crossing Pool, Columbia DogPark.
6 locations with no reviews in 90 days
Long Reach Tennis Club, MacGill's Common Pool, Owen Brown Tennis Club, Phelps Luck Pool, Hopewell Mini WaterPark, Dasher Green Pool.
Columbia Swim Center — most improved this month
Rating moved from 3.8 → 4.2 over 30 days. 11 new 5-star reviews.
Platform coverage
Google Business Profile
43 listings · 88% verified
Primary review platform
Avg. rating: 4.1
Yelp
Feeds Apple Maps (US)
~18 locations claimed
Avg. rating: 3.8
Apple Business Connect
Profile accuracy only
Reviews sourced from Yelp
~12 locations claimed
Profile completeness: 40%